Webinars

See What’s Coming Up

Check out our upcoming webinars and register early to make sure you get your seat. You won’t want to miss out on these great learning sessions.

Watch Past Broadcasts

We know it can be hard to make time for live webinars. That is why we make all our past sessions available for you.

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Upcoming Webinars

SRM Tutorial: Year End Inventory

This SRM tutorial provides an overview of how to accurately account for all your products in your inventory for both Sales and Rental. Topics covered include avoiding common errors in using the Inventory Count Console, the correct procedure for making any adjustments to the count for Rental Assets, and other year end inventory best practices.

Date: October 19, 2017

Time: 2 PM (ET)

SRM Tutorial: Year End Financial Close

This SRM tutorial provides an overview of how to accurately close your financial year. We will walk through a step by step review of the entire process, including how to: enter adjustments, make closing journal entries, and final postings.

Date: December 12, 2017

Time: 2 PM (ET)

Past Webinar Recordings

Mining for Gold: Discover Four Strategies You Can Use to Boost Customer Lifetime Value in the Next 90 Days

In this exclusive Rental Equipment Register (RER) webinar, you’ll learn four leading strategies you can implement to build a thriving rental operation that increases loyalty and delivers industry-leading customer experience. Key takeaways from this webinar include; methods to uncover and address opportunities and a road map for implementing these strategies within your own rental operation.

Duration: 57 Minutes

SRM Tutorial: Inventory Management

This SRM tutorial provides an overview of inventory management. Topics covered include managing re-rentals, buying assets, and disposing of assets. We will also discuss related reporting and inventory management best practices.

Duration: 42 Minutes

How Understanding Your First Time Fix Rate Improves Your Business

This webinar examines an important field service metric; first time fix rates (FTF). Covering key points on what it is, how it impacts your business, and FTF best practices. We will also discuss relevant calculations, what causes poor FTF, and how to improve your FTF rate.

Duration: 22 Minutes

SRM Tutorial: Daily Close

This SRM Tutorial provides an overview of the daily close function. Covering key points about what it is, how to use it, and daily close best practices. We also discuss common daily close errors & troubleshooting, invoice statuses & when they change, and highlighting helpful utilities.

Duration: 19 Minutes

SRM Tutorial: Cycle Billing

This SRM Tutorial provides an overview of the cycle billing function. Covering key points about what it is, how to use it, and cycle billing best practices. We also discuss how to generate invoices within SRM, the benefits of using the smart billing feature, and how to leverage the contracts billings inquiry feature.

Duration: 23 Minutes

SRM Tutorial: Preventive Maintenance Scheduling

This SRM Tutorial looks at preventive maintenance scheduling. Covering key points about what it is, how to use it, and best practices. We also discuss how to schedule maintenance based on different products, types of maintenance, and at what intervals maintenance should be scheduled.

Duration: 34 Minutes

FleetLogic | How Can It Improve Your Business

This webinar is designed to help you understand how your customers are using the internet and how to leverage it to benefit your business. You will learn the importance of pre-sales activities, what kind of online experience customers expect, and how having a transactional website boosts sales.

Duration: 42 Minutes

Website Best Practices for Rental Companies

This webinar is designed to help you understand how your customers are using the internet and how to leverage it to benefit your business. You will learn the importance of pre-sales activities, what kind of online experience customers expect, and how having a transactional website boosts sales.

Duration: 46 Minutes

SRM Tutorial: Pickup & Delivery Console

This SRM Tutorial will help you to understand how to fully utilize the pickup/delivery/dispatch features that are built into SRM. Covering key points about what it is, how to use it, and best practices.

Duration: 32 Minutes