Webinars

See What’s Coming Up

Check out our upcoming webinars and register early to make sure you get your seat. You won’t want to miss out on these great learning sessions.

Watch Past Broadcasts

We know it can be hard to make time for live webinars. That is why we make all our past sessions available for you.

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Upcoming Webinars

SRM Tutorial: Inventory Management

This SRM tutorial provides an overview of inventory management. Topics covered include managing re-rentals, buying assets, and disposing of assets. We will also discuss related reporting and inventory management best practices.

Date: September 7, 2017

Time: 2 PM (EDT)

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Past Webinar Recordings

How Understanding Your First Time Fix Rate Improves Your Business

This webinar examines an important field service metric; first time fix rates (FTF). Covering key points on what it is, how it impacts your business, and FTF best practices. We will also discuss relevant calculations, what causes poor FTF, and how to improve your FTF rate.

Duration: 22 Minutes

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SRM Tutorial: Daily Close

This SRM Tutorial provides an overview of the daily close function. Covering key points about what it is, how to use it, and daily close best practices. We also discuss common daily close errors & troubleshooting, invoice statuses & when they change, and highlighting helpful utilities.

Duration: 19 Minutes

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SRM Tutorial: Cycle Billing

This SRM Tutorial provides an overview of the cycle billing function. Covering key points about what it is, how to use it, and cycle billing best practices. We also discuss how to generate invoices within SRM, the benefits of using the smart billing feature, and how to leverage the contracts billings inquiry feature.

Duration: 23 Minutes

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SRM Tutorial: Preventive Maintenance Scheduling

This SRM Tutorial looks at preventive maintenance scheduling. Covering key points about what it is, how to use it, and best practices. We also discuss how to schedule maintenance based on different products, types of maintenance, and at what intervals maintenance should be scheduled.

Duration: 34 Minutes

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FleetLogic | How Can It Improve Your Business

This webinar is designed to help you understand how your customers are using the internet and how to leverage it to benefit your business. You will learn the importance of pre-sales activities, what kind of online experience customers expect, and how having a transactional website boosts sales.

Duration: 42 Minutes

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Website Best Practices for Rental Companies

This webinar is designed to help you understand how your customers are using the internet and how to leverage it to benefit your business. You will learn the importance of pre-sales activities, what kind of online experience customers expect, and how having a transactional website boosts sales.

Duration: 46 Minutes

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SRM Tutorial: Pickup & Delivery Console

This SRM Tutorial will help you to understand how to fully utilize the pickup/delivery/dispatch features that are built into SRM. Covering key points about what it is, how to use it, and best practices.

Duration: 32 Minutes

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