The EMT dashboard is your portal to EMT’s key functionality, containing dozens of links arranged based on a recommended workflow:
The “EMT Shortcuts” panel in the center of this screen provides quick access to essential tools for managing equipment subscriptions, Contracts, and billing data.
The “System Exceptions” section links to the Machine Exceptions, SMU Exceptions/Warnings, and Ownership Changes currently affecting your system. These are the same three pages you’ll find under the “System Exceptions” menu in the top bar; we’ll cover each of these pages shortly.
The Active New Events page is the primary page of interest for CVA coordinators and administrators. The key piece of functionality here is the “Schedule” button, which pushes Events into ServiceLink for completion!
if any Exceptions exist for the machine in question. Hover your mouse over this symbol for more information.
This page lists the Machine Exceptions – Exceptions that prevent a piece of equipment from being monitored successfully – currently affecting the machines in your system. Use this page to address Exceptions early and keep the data flowing!
to export the list of Exceptions. This will only export Exceptions matching the current filters.
This page lists the equipment that have an issue with the SMU at the time of the work order closing. This is determined from guidelines set by the dealer/manufacturer.
The last of the System Exceptions pages tracks Ownership Change Exceptions. These Exceptions occur when a machine’s stated owner in EMT does not match that in your ERP software.
Each Exception shows the Contract Customer Name in your ERP and the Contract Customer Name in EMT, so you can compare the two. Click on a machine’s serial number to see more details.
Whenever you click on a machine’s serial number in EMT, you’ll be brought to the Machine Information screen. This screen, which tells you everything about a particular piece of equipment, is organized into several tabs, including:
