Product & Learning Resources

As you embark on your journey with Texada, understanding how to operate, navigate, and effectively use the software is crucial to your success. To ensure you have all the support you need, Texada has developed a vast library of resources designed to enhance your learning on each of our products.

Before we begin your learning journey, let’s make sure you’re comfortable using the self-service tools available.

Our Customer Center is your 24/7 resource for all product support, issue resolution, and configuration requests! As the cornerstone of Texada Customer Tools, the Customer Center is equipped to provide you with in-depth product & service information, product release notes, and immediate options for creating support tickets when you need assistance. Let’s learn more about the Customer Center by reviewing its key features:

  1. Knowledge Base – Use this tool to find answers to your questions. With hundreds of how to articles & videos, it’s easy to get the help you need. 
  2. Release Notes – Stay up-to-date on the latest bugfixes, quality-of-life-changes, and new features coming to Texada’s products.
  3. Submit Product Tickets – Provide details on what you’re experiencing, including screenshots or videos.
  4. Ticket Portal – Visit our new Ticket Portal to tack the progress of your ongoing support requests.
  5. Live Call Support – We recommend you call for time-sensitive product questions/issues (Sev 1).

Welcome to your go-to source for learning materials on Texada products, the Texada Knowledge Base. Here you will find hundreds of help articles and demo videos covering a wide variety of subjects across Texada’s entire product suite.

Resources are organized by product and module. Browse resources using the left navigation menu, or use the search bar at the top of the screen to locate a resource directly. 

The Knowledge Base is constantly being updated with fresh resources – we highly recommend bookmarking!

Texada Academy is home to Texada’s onboarding programs – including this one! The goal of Texada Academy is to provide new and veteran users alike with accessible, value-focused learning modules that highlight the key capabilities of our product suite and lay the foundation for deeper learning.

Click the button below to check out our other onboarding programs – you might be surprised by what you learn!

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