As you explore our software, you’ll encounter various terms, phrases, and acronyms, some industry standard, others unique to our platform.
Let’s take a moment to review some key terms that you will encounter while working with our software. Understanding these terms will enhance your experience and empower you to use the software effectively!
Tracks the real-time location, condition, and availability of each piece of equipment, helping you respond quickly to rental requests and maintenance needs.
A feature that lets you schedule billing at specific intervals, ideal for rentals with recurring charges.
An optional add-on in Contracts that covers potential repair costs for damages incurred during rental.
An employee responsible for completing Tickets, i.e. transporting equipment between locations. Drivers often use the Mobile app to track Tickets and receive driving directions.
A Texada product that enables customers to rent, purchase, and request service for equipment on a self-service basis.
The customer-facing portion of E-Commerce, an online portal where customers can view rental history, check and pay Invoices, register equipment, and request service.
A digital Inspection form often completed pre- or post-rental or maintenance, ensuring equipment condition is recorded accurately and helping reduce disputes over damages.
Monitors all equipment in stock, including rental status and maintenance needs, making it easy to locate and manage inventory across locations.
Calculates expenses associated with each rental job, including maintenance, transportation, and labor costs, helping track profitability and manage expenses.
An employee responsible for completing Work Orders, i.e. equipment repairs. Mechanics often use Service & Rental Mobile to track Work Orders and complete Inspections.
An optional add-on to Service, Rental, and Financials with E-Commerce that provides your customers and staff with robust online payment processing options, including card on file, recurring payments, and more.
Automates regular maintenance planning based on equipment usage or time, ensuring assets remain in good condition and reducing unexpected repairs.
A centralized feature that organizes all rental Contracts, including start dates, end dates, pricing, and customer details, simplifying rental operations.
A dashboard for managing all rental assets, including availability, upcoming reservations, and fleet utilization rates, to maximize fleet efficiency.
A powerful web-based tool that forms the backbone of the Service, Rental, Financials suite.
The mobile companion app to Service, Rental and Financials (Classic and Next), offering Drivers and Mechanics a wealth of convenient tools for tracking and completing their daily tasks.
The next generation of Service, Rental, and Financials software, offering much of the same functionality as Service, Rental, and Financials (Classic) with a sleek, modern user interface and a focus on counter operations, including Contracts, Tickets, and Work Order management. Includes Rental Management and Service Management.
Allows you to rent equipment from third-party providers when your own inventory can’t meet a rental request, helping to fulfill customer needs without delays.
A document indicating that one or more Assets need to be transported from one location to another, usually at the beginning or end of a Contract. Tickets are created in Rental Management (Classic and Next), then completed by a Driver using Service & Rental Mobile.
Measures how frequently each piece of equipment is rented, providing insights into asset performance and helping optimize fleet usage. There are two metrics, time and dollar which are used together to understand fleet demand.
A document indicating that an Asset requires servicing, either for repairs or routine maintenance. Work Orders are created in Service Management (Classic or Next), then completed by a Mechanic using Service & Rental Mobile.
