Texada Software Customer Support

Are you a current customer in need of immediate support? Contact our team by email or by phone.

 

Support Community

Click on the “Submit Case” button to access our support community. Once logged in you can review your previous cases or log a new case, view the knowledge base and submit ideas for future development of Texada Software products.

Don’t have a support login? Contact us at support@texadasoftware.com to get set up.

Active Support Session

In order to continually provide a high level of customer support, it may be necessary for our support representative to view your desktop. If you are currently in an active support session with one of our representatives, please click the “Enter Support Key” to access our screen sharing application.

Don’t have a support login? Contact us at support@texadasoftware.com to get set up.

 Support Phone Numbers

North America – 1-800-361-1233 x 1
Australia –  1-800-304-926
New Zealand – 0508-589-101

Support Email Address

support@texadasoftware.com

 

Training Webinars

For additional training resources, visit our webinars page which can be found under the Resources tab on the main menu.

SRM Tutorial: Preventive Maintenance Scheduling

This SRM Tutorial looks at preventive maintenance scheduling. Covering key points about what it is, how to use it, and best practices. We also discuss how to schedule maintenance based on different products, types of maintenance, and at what intervals maintenance should be scheduled.

Duration: 34 Minutes

SRM Tutorial: Cycle Billing

This SRM Tutorial provides an overview of the cycle billing function. Covering key points about what it is, how to use it, and cycle billing best practices. We also discuss how to generate invoices within SRM, the benefits of using the smart billing feature, and how to leverage the contracts billings inquiry feature.

Duration: 23 Minutes

SRM Tutorial: Inventory Management

This SRM tutorial provides an overview of inventory management. Topics covered include managing re-rentals, buying assets, and disposing of assets. We will also discuss related reporting and inventory management best practices.

Duration: 42 Minutes

North American Support

NORTH AMERICAN SUPPORT

90 Woodlawn Rd W.
Guelph, ON N1H 1B2 Canada

+1-800-361-1233 Toll Free
+1-519-836-7073 Office
+1-519-836-1738 Fax

Asia Pacific Support

ASIA PACIFIC SUPPORT

10-29 Cinderella Dr Springwood,
QLD 4127 Australia

+1-800-304-926 Toll Free Australia
+0508-589-101 New Zealand
+61-7-3107-1614 International
+61-7-3208-3422 Fax

Canada & USA Sales support
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