Texada Customer Support
Are you a current customer in need of immediate support? Contact our team by email or by phone.
Texada Knowledge Center
Visit our knowledge center to gain instant access to instructional articles and other self-service resources. Need immediate assistance? Click the chat icon on the bottom right-hand side of your screen for additional guided assistance or contact our support team directly.
Active Support Session
In order to continually provide a high level of customer support, it may be necessary for our support representative to view your desktop. If you are currently in an active support session with one of our representatives, please click the “Enter Support Key” to access our screen sharing application.
Support Email Address
For additional training resources, visit our webinars page which can be found under the Resources tab on the main menu.
SRM Tutorial: Preventive Maintenance Scheduling
This SRM Tutorial looks at preventive maintenance scheduling. Covering key points about what it is, how to use it, and best practices. We also discuss how to schedule maintenance based on different products, types of maintenance, and at what intervals maintenance should be scheduled.
Duration: 34 Minutes
SRM Tutorial: Cycle Billing
This SRM Tutorial provides an overview of the cycle billing function. Covering key points about what it is, how to use it, and cycle billing best practices. We also discuss how to generate invoices within SRM, the benefits of using the smart billing feature, and how to leverage the contracts billings inquiry feature.
Duration: 23 Minutes
SRM Tutorial: Inventory Management
This SRM tutorial provides an overview of inventory management. Topics covered include managing re-rentals, buying assets, and disposing of assets. We will also discuss related reporting and inventory management best practices.
Duration: 42 Minutes