Texada Customer Support

Are you a current customer in need of immediate support?
Contact our team by email or by phone.

Texada Knowledge Center

Visit our knowledge center to gain instant access to instructional articles and other self-service resources. Need immediate assistance? Click the chat icon on the bottom right-hand side of your screen for additional guided assistance or contact our support team directly.

Active Support Session

In order to continually provide a high level of customer support, it may be necessary for our support representative to view your desktop. If you are currently in an active support session with one of our representatives, please click the “Enter Support Key” to access our screen sharing application.

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Training Webinars

SRM Tutorial: Preventive Maintenance Scheduling

This SRM Tutorial looks at preventive maintenance scheduling. Covering key points about what it is, how to use it, and best practices. We also discuss how to schedule maintenance based on different products, types of maintenance, and at what intervals maintenance should be scheduled.

Duration: 34 Minutes

SRM Tutorial: Cycle Billing

This SRM Tutorial provides an overview of the cycle billing function. Covering key points about what it is, how to use it, and cycle billing best practices. We also discuss how to generate invoices within SRM, the benefits of using the smart billing feature, and how to leverage the contracts billings inquiry feature.

Duration: 23 Minutes

SRM Tutorial: Inventory Management

This SRM tutorial provides an overview of inventory management. Topics covered include managing re-rentals, buying assets, and disposing of assets. We will also discuss related reporting and inventory management best practices.


Duration: 42 Minutes