Elevate Your Fleet Operations with Advanced Rental Management Software
There is a popular urban myth that humans only use 10% of their brain…
Understanding the Impact of Work Conditions on Equipment Technician Turnover
Have you noticed that John has been slacking lately? He has been late three times this week, and customers are starting to complain about him. That doesn’t sound like John though does it? John has been one of your top guys for a long time now. But lately it seems like he is just doing enough to get by. Well, that is because John is about to quit!
Maximize Your Revenue: Mastering Sales Management with Equipment Rental Software
As a company grows their team, communication gaps can quickly grow between different sections of the company. One of the biggest gaps that develops in the rental industry is between the sales team and the operations team.
Mastering Field Service Training: Elevate Customer Satisfaction & Technician Expertise
Augmented reality (AR) is radically changing the nature of training within the field service industry. Service technicians can now rehearse basic skills and repairs in simulated hazardous conditions without being endangered so that they are better prepared for live operation. Despite these technological advances, current training platforms need more data to mirror a wider range of real-world scenarios
Fixing Weak Links: How To Promote Accountability In Your Service Team
Have you ever struggled trusting a member of your service team to get the job done? It isn’t uncommon to find a lack of accountability among service technicians, yet there isn’t a clear cut way to fix it. Instead we mislabel the problem as something that is easier to deal with; the tech is lazy, […]
Strategies for Successful Heavy Equipment Technician Recruitment
Heavy equipment manufacturing is experiencing its fair share of dynamic shifts and transformative trends. As technology advances and infrastructural demands escalate, this sector sees machinery’s complexity and sophistication surge, significantly affecting workforce demands. Today’s manufacturers seek talent that can keep pace with innovations such as automation, electrification, and connectivity, reshaping the manufacturing landscape and driving […]