Equipment Service Agreements Pave the Way for Dealership Growth

Speed Up Your Quoting Process with Texada’s Service Agreement Quoter.

In the competitive world of equipment dealerships, steady revenue and happy customers are key. It’s no secret that one of the best methods to achieve these goals is through effective heavy equipment service agreements. They provide reliable income while strengthening your customer relationships with regular touchpoints through maintenance and support. 

But creating accurate service agreement quotes can take a lot of time. With multiple price books, equipment options, and changes to work through, it can feel like the quoting process never ends. Texada’s Service Agreement Quoting (SAQ) tool was built precisely to make quoting easier and faster.

SAQ: Simplify the Quoting Process

SAQ tool automates much of the quoting process, cutting down the time it takes to create accurate quotes. What used to take hours now happens in minutes, whether you’re quoting one machine or an entire fleet. It connects directly to the right pricing and equipment details, and makes revisions quick and simple, even while you’re negotiating with customers. The SAQ solution helps address the many dealership challenges with quoting in a number of ways:

Incorporated into your Sales Flow: Integration with Texada iQuote enables easy quoting of service agreements for new equipment sales.

Quote a whole Fleet in Minutes: Templatized service packages and quote configurations allow rapid generation of quotes, saving you hours of work and significantly reducing time and effort compared to manual methods.

Fewer Mistakes: Error reduction ensures accuracy and consistency in quotes by leveraging pre-built service packages and standard jobs, minimizing rework errors and endless rework.

Easier Complex Quotes: SAQ Complexity management incorporates CPI adjustments and manages multiple variables without the headaches to seamlessly simplify the quoting process.

Designed for You: SAQ was purpose-built for the heavy equipment industry. This includes comprehensive tools designed for service agreement quoting, eliminating the need for makeshift solutions.

Works with Your Systems: Seamless integration allows you to connect  to existing ERP systems, ensuring a smooth transition from quoting to service delivery.

Faster Approvals: Benefit from a robust system that facilitates an efficient approval and notification process. By enhancing security and authorization, you can move forward faster.

Why Service Agreements Are So Important

By offering service agreements, equipment dealerships like yours can foster stronger relationships with customers. This ongoing interaction builds trust and loyalty, increasing the likelihood of repeat business and referrals.

In fact, according to the Harvard Business Review, boosting customer retention rates by 5 percent can result in a profit increase of 25-95%. 

Equipment Quoting Challenges – Why We Built SAQ

The most essential component of the service agreement are the quotes. However, creating accurate quotes can be a time-consuming, error-prone process, often requiring manual entry and cross-referencing spreadsheets or price lists. Add to that the challenge of handling different service types, varying billing increments, and the inevitable back-and-forth of fine-tuning the quotes themselves, and it’s easy to see why some dealers miss out on the full potential of service agreements.

Some of the toughest challenges for dealers today include the following facets of equipment quoting:

• Time-Consuming Processes: Quoting multiple pieces of equipment manually is labor-intensive and can take hours if not days depending on the size of the fleet.
• Error-Prone Methods: Reliance on spreadsheets and other manual solutions increases the risk of errors and inconsistencies in quotes.
• Complexity: Managing different service types, time periods, payment options, and CPI adjustments adds complexity to the quoting process.
• Security and Authorization: Managing pricing security and authorizations manually can lead to potential breaches and inefficiencies.

At Texada Software, we understand the heavy equipment industry because we’re a part of it. The SAQ solution was developed to ease and expedite the quoting process to allow dealers to improve their service agreements in support of their business growth. 

With SAQ, you can create service agreements faster, with fewer mistakes, and spend more time on what really matters—growing your business. Ready to make quoting easier?  Unlock new revenue streams by scheduling your own personalized product demo today.