Your customers don’t care how notes were taken. They care that the job is done right the first time, updates are clear, and equipment is back in the field quickly.
AI Dictate & Enhance helps you deliver that experience by turning spoken notes into clear, polished, and professional comments that can be added to work orders immediately.
What Dictate & Enhance Is
AI Dictate & Enhance is a simple feature implemented into the mobile app that technicians use on a daily basis. Techs can speak naturally, quickly including all the important information that needs to be documented.
From there, AI cleans up the output by removing filler words, stutters, and messy phrasing. This leads to an increase in the clarity of notes, jobs completed, and an overall improvement in customer satisfaction due to more accurate and clear documentation.
Why It Matters
- More work orders closed: Technicians can complete notes quickly and move on to the next job without delay, directly improving revenue.
- Faster turnaround: Technicians capture notes on the spot using their voice, so admin work does not slow closeout or billing.
- Smoothing out natural language: By automatically removing filler words and pauses, technicians don’t need to stop and edit their notes before attaching it to a record.
- Better customer experience: Clear, standardized notes reduce misunderstandings, disputes, and callbacks, giving customers the detail they expect about completed work.
Value Across Your Teams
Rental leaders: Get consistent notes that make reviews faster and coaching easier. Spot trends and quality issues sooner.
Technicians: Just tap, talk naturally, and move on. No typing, no overthinking, no end-of-day rework. And the best part? No learning curve.
Dispatch, parts, and back office: Clean notes mean fewer follow up questions, enabling faster quoting and invoicing.
Early Indicators From the Field
Teams using AI Dictate & Enhance are seeing promising results already:
- Technicians save about 2 to 5 minutes per note.
- Managers report roughly 25 percent less time spent reviewing and cleaning up notes.
- More field detail is being captured, improving clarity on customer documents.
These are early indicators and will continue to be validated as adoption grows.
Availability
For a limited time, we are giving all mobile users access to this Pro feature. The best part? It’s already live! All you need to do is open up the app, use your voice to take a note and click the “AI Enhance” button.
How To Get Started
- On a work order, use voice-to-text to draft your note.
- Tap the “AI Enhance” button to polish the note.
- Review and apply to attach the new and improved note to your work order.
And that’s all there is to it!
Want to learn more about Texada’s mobile and AI features?
