Empower Your Equipment Rental Experience with Leading Self-Service Portals
Have you ever wondered how your rental business can provide more value-added services to those customers that have been a part of your growth for the longest time? Have you combined that thinking with your own “customer experience” expectations?
Hempwick’s Enchanted Items Shop: A Lord of the Rentals Story
Revamp Your Online Identity: Why Equipment Rental Businesses Must Modernize Their Web Presence
Websites aren’t just for the big guys anymore… Let’s face it, by this point having a website for your rental business is a must. When it comes to knowing if your website is “good” or not is where it becomes less clear. The truth…
Unlocking The Full Potential Of Your Software By Busting The 10% Myth
There is a popular urban myth that humans only use 10% of their brain…
Elevate Your Fleet Operations with Advanced Rental Management Software
There is a popular urban myth that humans only use 10% of their brain…
Understanding the Impact of Work Conditions on Equipment Technician Turnover
Have you noticed that John has been slacking lately? He has been late three times this week, and customers are starting to complain about him. That doesn’t sound like John though does it? John has been one of your top guys for a long time now. But lately it seems like he is just doing enough to get by. Well, that is because John is about to quit!
Maximize Your Revenue: Mastering Sales Management with Equipment Rental Software
As a company grows their team, communication gaps can quickly grow between different sections of the company. One of the biggest gaps that develops in the rental industry is between the sales team and the operations team.
Mastering Field Service Training: Elevate Customer Satisfaction & Technician Expertise
Augmented reality (AR) is radically changing the nature of training within the field service industry. Service technicians can now rehearse basic skills and repairs in simulated hazardous conditions without being endangered so that they are better prepared for live operation. Despite these technological advances, current training platforms need more data to mirror a wider range of real-world scenarios
AR: The Future of Field Service
Everyday, Augmented Reality (AR) is becoming less “science fiction” and more of an essential element for enterprise growth as industries discover its various practical uses in the field. While many companies have had this innovative technology on their radar for quite some time, others are just beginning to scratch the surface and understand how it can positively impact their organization as a whole.
Maximizing Efficiency with Advanced Service Call Management Techniques
Many hands make lighter work, right? Not always…