Make Service the Most Profitable Arm of Your Business

Share this article :

Table of Contents

For many Material Handling dealers, service is a vital but often under-optimized part of the business. When managed well, service operations can become a major driver of profitability, customer loyalty, and long-term growth. That’s why Texada has introduced new Material Handling software to help dealers elevate their service game, especially when managing customer-owned equipment.

Turn Service into a Strategic Profit Center

Texada’s latest update adds purpose-built features to make service operations more efficient, personalized, and profitable. With tools to track machine health, create accurate estimates, streamline scheduling, and shift to proactive maintenance, service teams can finally work smarter, not harder.

Here’s how:

  • Gain More Control: Manage customer-owned equipment through a dedicated system, separate from your rental fleet. This helps you better manage customer-owned assets and helps you uncover new revenue opportunities.
  • Clean Up Your Data: Ditch “dummy fleet” workarounds and work from clean, accurate service records. Spend less time fixing errors and more time using data to drive decisions.
  • Personalize Service Agreements: Use actual meter readings to offer preventive maintenance plans tailored to how each customer uses their equipment. These proactive maintenance tools help extend fleet lifespan and boost customer satisfaction.

Simplify Material Handling Service Operations

This update is a game-changer for dealerships looking to grow their service department and improve service profitability for dealerships. It helps you:

  • Make Smarter Decisions: By separating rental and customer-owned asset records, your team can pull clean insights from your equipment service tracking data to improve efficiency.
  • Save Time for Your Team: Texada’s workflows reduce friction in how work orders are created, assigned, and tracked. This frees up your team to focus on serving customers.
  • Elevate the Customer Experience: Accurate records and visibility into service history let you exceed expectations and turn satisfied customers into long-term advocates.

Unlock New Revenue from Customer-Owned Equipment

With Texada’s Material Handling service software, you can turn service into your competitive-edge, turning service into a revenue-driving part of your business.

  • Quote on the Go: Whether in the shop or onsite, technicians can build estimates from their mobile devices. This speeds up approvals and improves close rates.
  • Know Every Asset, Instantly: A single source of truth for customer-owned equipment management gives your team fast, accurate insights to improve decision-making.
  • Deliver Proactive Maintenance: Use meter readings to catch potential issues before they become costly repairs. This reduces downtime and improves asset longevity.
  • Offer Flexible Pricing: Customize labor rates to win more competitive bids and build stronger customer partnerships.
  • Improve Financial Visibility: Get a clear view of labor costs and service margins. This helps you make smarter business decisions and improve reporting.

Keep Your Service Business Ahead of the Curve

The most successful Material Handling dealers don’t treat service as an afterthought. They treat it as a strategic advantage. With Texada’s newest tools, you’re not just keeping up with customer expectations; you’re setting a new standard for service. 

Whether it’s improving workflows, enabling mobile estimates, or delivering proactive maintenance, Texada helps you turn your service operations into a reliable growth engine.

Ready to unlock the full potential of your service business?

Continue the Conversation