Renting equipment should be simple.
Check In/Check Out in Service & Rental Mobile guides your pickup and return processes with photos, meter readings, and a signature so customers leave with what they need, faster, and your team turns equipment around faster.
AI Dictate & Enhance helps you deliver that experience by turning spoken notes into clear, polished, and professional comments that can be added to work orders immediately.
Why this matters to your customers
Your customers expect fast pickups, easy returns, and no surprises. With Check In/Check Out, you can meet those expectations every time by giving them a quicker, more transparent rental experience.
- Trust in your business: Every pickup and return is documented consistently with professional mobile workflows, giving customers confidence in your process from the start. That transparency builds trust and strengthens long-term relationships.
- Less waiting at pickup: Mobile inspections guide yard teams through quick, accurate steps for photos, readings, and signatures. This speeds up equipment clearance and handoffs, ensuring crews leave on time.
- Transparent returns and accurate invoices: Each rental is fully documented with mobile-captured photos, meter readings, and signatures. This comprehensive record provides customers with a transparent overview of the rental process, facilitating clear and accurate invoicing, minimizing disputes, and streamlining communication.
What your team gets in return
Check In/Check Out doesn’t just improve the customer experience, it makes life easier for your staff too. By eliminating paperwork and manual follow-ups, your team spends less time chasing details and more time keeping equipment moving. Every inspection flows into Service & Rental Mobile, giving your business consistent records, clear visibility, and fewer headaches.
- Faster turnaround: Reduce idle days with quicker inspections and instant updates to the rental record, so assets spend less time in the yard and more time earning revenue.
- Consistent standards across branches: Use templates to drive the same process everywhere. New staff ramp quickly because the steps are guided on mobile.
- Clear follow ups for damage or maintenance: Detailed photos and notes go straight into the system, helping service teams act quickly without chasing paperwork or re-entering data.
How it works
- Check out on mobile with photos, meter readings, and a customer signature tied to the contract.
- Check in with a guided return inspection and capture any exceptions.
- All documentation is stored with the rental so your team and your customer can reference it later.
Availability
Check In/Check Out is now available in Service & Rental Mobile for Core, Pro, and Enterprise customers. If you’re a rental customer, you can start using this right away!
See it in action
Click the button below for an interactive demo of the feature!
And if you’re going to be in Orlando for The ARA Show, swing by Booth #1466 and get hands-on with Check In/Check Out.
Ready to get started?
