Steps to Increase Technician Productivity and Save Your Team Time

When businesses understand the opportunity, they can begin to engage the five steps to supercharge technician productivity.

For the modern equipment dealership, every advantage has the potential to change the game. By identifying areas of opportunity within the business and opting for the cutting-edge solutions preferred by trusted industry experts, organizations can optimize operations and drive growth. 

Ready to enhance your business? Start optimizing technician productivity today.

1. Identify Inefficiency

Pinpoint the cause of time-consuming activities which can subtly erode technician productivity. From time spent searching for tools to navigating work orders, these minute-to-minute productivity leaks collectively diminish efficiency and directly impact the bottom line. Teams can often readily identify these areas of inefficiency, but occasionally more investigation is required. 

2. Leverage Productivity Tools

Use technology to eliminate unnecessary steps, improve communication, offer offline capabilities, and provide swift access to critical information to reclaim precious minutes for technicians. Innovative solutions like the ServiceLink Flex mobile application and Technician Dashboard from Texada Software can streamline scheduling, labor entry, parts ordering, inspection attachments, condition monitoring, and more. 

3. Support Communications

Unlock the benefits of efficiency by amplifying technician communications. By reducing redundant steps, technicians focus on their core tasks. Features like voice-to-text, offline accessibility, and quick data retrieval significantly cut down on time-consuming activities, allowing technicians to dedicate their expertise where it matters most – servicing equipment.

4. Optimize Operations

Service pipeline tools can optimize operations. Additionally, service pipeline tools provide a comprehensive view of technician availability, job estimates, work order tracking, and scheduling. With a centralized platform teams can get a quick glance at the service status, ensuring efficient allocation of resources and streamlined workflows.

5. Maximize Revenue

When it comes to teams, time is  money. By saving 15 minutes per day for 100 technicians, the potential revenue gain amounts to up to $75,000 in 20 working days based on salary ranges. Extrapolating this impact annually showcases the multiplied effect these small increments of time optimization can have on a company’s revenue stream.

Access the complete Maximize Technician Productivity White Paper to learn more about Minute Thieves, how to estimate productivity loss, and leverage the five steps to maximize heavy equipment technician productivity today.