RER asks Texada about online rentals, customer support, FleetLogic, and more
Rental Equipment Register recently published an interview with KJ Park, Texada’s VP of Growth & Strategy. The interview highlights recent product improvements and releases over the last year. It also provides insight into Texada’s future product roadmap.
Unlocking The Full Potential Of Your Software By Busting The 10% Myth
There is a popular urban myth that humans only use 10% of their brain…
Elevate Your Fleet Operations with Advanced Rental Management Software
There is a popular urban myth that humans only use 10% of their brain…
Understanding the Impact of Work Conditions on Equipment Technician Turnover
Have you noticed that John has been slacking lately? He has been late three times this week, and customers are starting to complain about him. That doesn’t sound like John though does it? John has been one of your top guys for a long time now. But lately it seems like he is just doing enough to get by. Well, that is because John is about to quit!
AR: The Future of Field Service
Everyday, Augmented Reality (AR) is becoming less “science fiction” and more of an essential element for enterprise growth as industries discover its various practical uses in the field. While many companies have had this innovative technology on their radar for quite some time, others are just beginning to scratch the surface and understand how it can positively impact their organization as a whole.
Maximizing Efficiency with Advanced Service Call Management Techniques
Many hands make lighter work, right? Not always…
Revolutionizing Field Service Management: The Power of AI-Driven Optimization
Over the past decade, technology has redefined how service businesses approach jobs. From heavy equipment services to residential services, anywhere a clipboard was the traditional method of documentation, mobile technology has been claiming a stake.
Fixing Weak Links: How To Promote Accountability In Your Service Team
Have you ever struggled trusting a member of your service team to get the job done? It isn’t uncommon to find a lack of accountability among service technicians, yet there isn’t a clear cut way to fix it. Instead we mislabel the problem as something that is easier to deal with; the tech is lazy, […]
Going Paperless for Enhanced Field Service Operations and Maximum Paperwork Efficiency
Paperwork inefficiency plagues many field service businesses, representing a significant hindrance characterized by time-consuming, error-prone manual processes that often involve outdated data entry, storage, and retrieval methods. These inefficiencies impede prompt and effective service delivery and escalate operational costs—a burden businesses and clients share. In real-world scenarios, technicians might arrive on-site without essential customer history […]
9 Issues Paperwork is Causing in Your Service Department
1. Late paperwork holds up your ability to invoice the customer