Primary Users

Main User Groups

Sales reps are the primary users who manage customer relationships, track sales opportunities, and input sales data.

Sales Managers use the software to oversee the sales team’s performance, analyze sales data, and develop strategies to achieve sales targets.

Business Development Managers use Equipment CRM to identify new business opportunities, track leads, and nurture prospects.

Marketing Managers integrate Equipment CRM with marketing campaigns to track the effectiveness of marketing efforts on sales performance. Marketing Managers also utilize the tool through lead generation and tracking. 

Operations managers use the software to streamline sales operations and ensure alignment with overall business processes.

IT Administrators are responsible for implementing and maintaining the software within the organization, ensuring it meets technical requirements and security standards.

Executives (e.g., Chief Sales Officer, Chief Revenue Officer) utilize the software’s analytics and dashboard features to make strategic decisions and monitor overall sales performance.