Fixing Weak Links: How To Promote Accountability In Your Service Team

An industrial worker using equipment in a factory

Have you ever struggled trusting a member of your service team to get the job done? It isn’t uncommon to find a lack of accountability among service technicians, yet there isn’t a clear cut way to fix it. Instead we mislabel the problem as something that is easier to deal with; the tech is lazy, […]

The Sooner You Track These 3 Service Department KPIs The Better

A chart showing 5 KPIs for tracking service department performance. Monitoring these metrics leads to better results.

Success can be measured in a variety of ways. There are always metrics you can string together to make yourself look good, but consistently measuring relevant key performance indicators will give you an honest perspective on how well your service department is performing.

A Comprehensive Guide on Heavy Equipment Inspections

Blue lift truck with crane on top.

Equipment inspections are one of those routine tasks that are easy to overlook, but they are critical. Conducting proper aerial work platform inspections enables operators, mechanics and fleet managers to better maintain their fleet and confidently deploy assets knowing they are safe for use.

Maximizing Uptime: The Strategic Value of Equipment Preventative Maintenance

Preventive maintenance: ensuring equipment and systems are in good working order through regular upkeep.

In asset management, it’s essential to recognize equipment preventative maintenance not as a mere line-item expense but as a strategic investment that yields dividends over time. By fully grasping this concept, organizations can shift their perspective and see maintenance as critical to operational success. Preventative maintenance is the cornerstone for sustaining performance and reliability, effectively […]