Simplify Inspections with these NEW Features from Texada
Inspections are a critical part of the rental business. Making sure your equipment comes back in pristine condition and is ready to be rented out again is crucial to maintaining a steady workflow. Traditionally, inspection forms…
Field Service Management and Its Significance in the Equipment Rental Industry
Rental companies track equipment maintenance in different ways. Some still use pen and paper, email, phone calls, text messages, spreadsheets, or homegrown systems. Others have tapped into modern technologies to digitize their daily service workflows.
Mastering Field Service Training: Elevate Customer Satisfaction & Technician Expertise
Augmented reality (AR) is radically changing the nature of training within the field service industry. Service technicians can now rehearse basic skills and repairs in simulated hazardous conditions without being endangered so that they are better prepared for live operation. Despite these technological advances, current training platforms need more data to mirror a wider range of real-world scenarios
AR: The Future of Field Service
Everyday, Augmented Reality (AR) is becoming less “science fiction” and more of an essential element for enterprise growth as industries discover its various practical uses in the field. While many companies have had this innovative technology on their radar for quite some time, others are just beginning to scratch the surface and understand how it can positively impact their organization as a whole.
Maximizing Efficiency with Advanced Service Call Management Techniques
Many hands make lighter work, right? Not always…
Revolutionizing Field Service Management: The Power of AI-Driven Optimization
Over the past decade, technology has redefined how service businesses approach jobs. From heavy equipment services to residential services, anywhere a clipboard was the traditional method of documentation, mobile technology has been claiming a stake.
Fixing Weak Links: How To Promote Accountability In Your Service Team
Have you ever struggled trusting a member of your service team to get the job done? It isn’t uncommon to find a lack of accountability among service technicians, yet there isn’t a clear cut way to fix it. Instead we mislabel the problem as something that is easier to deal with; the tech is lazy, […]
9 Issues Paperwork is Causing in Your Service Department
1. Late paperwork holds up your ability to invoice the customer
Maximize Team Productivity with Digital Work Orders
Paper Work Orders Slow You Down!
The Sooner You Track These 3 Service Department KPIs The Better
Success can be measured in a variety of ways. There are always metrics you can string together to make yourself look good, but consistently measuring relevant key performance indicators will give you an honest perspective on how well your service department is performing.
