Update on Support Improvements
Last year we communicated the significant investments we’ve made in improving the support experience we provide. I’ve had the opportunity to speak with many of you about these investments and engage on ways we can continue to invest & improve across our Customer Experience organization since joining Texada in January as the Chief Customer Officer.
2023 Year in Review
This is Ben Cox, Chief Product Officer here at Texada Software, sharing a recap of products and features we’ve launched in 2023! This past year, we focused on improving both our products and platforms – this includes improved web…
Texada Pay: Streamline Your Payment Processing
Would you consider storing a gold bar in your desk drawer? How about with the office supplies in your office? You might be surprised to learn that a similar yet parallel scenario happens everyday, all the time. We are, of course, talking about sensitive, private financial data. Data is everywhere and is constantly streaming around […]
The Value of Sharing Data Across Your Equipment Business
Organizations seeking to improve equipment business profitability and operational efficiency are discovering the value of sharing data across their rental, dealership, and servicing departments. Traditionally, equipment businesses have operated in silos, with each department working independently. This can lead to inefficiencies and missed opportunities, negatively impacting profitability. How might sharing data help streamline operations throughout the business?
Product Team Drives Innovation by Solving Customer Challenges
At the core of Texada Software is a drive to deliver high-quality, innovative products that integrate sales, service, and rental for equipment businesses, and our product innovation is led by the Texada product management team. This team spends time with customers to understand the challenges that our products can help solve, and then uses this feedback to bring the highest product value possible to our customers.
Texada Expands SaaS Platform into Additional Dealer Networks with CustomerTrax Acquisition
We are very happy to announce that Texada Software has acquired CustomerTrax, a leading CRM provider to various dealership groups. With the CustomerTrax acquisition, we look forward to accelerating the expansion of our industry-leading SaaS platform further into heavy equipment dealerships.
Texada Announces Launch of Innovative Software Partnership Program
Texada, a leading provider of equipment industry solutions, is thrilled to unveil its Software Partnership Program, aimed at driving collaboration and innovation in the construction equipment sector. Texada’s vision for this program is to create an ecosystem of innovators by unifying various tools and services through open APIs, facilitating the development of exceptional applications on top of the Texada equipment business management platform.
Equipment Dealers Meet Field Service Challenges with Mobile Applications
An important tool for heavy equipment dealers, mobile applications enhance customer satisfaction, reduce equipment downtime, and maximize overall operational efficiency for field service optimization.
The 3 Key Advantages of Equipment Rental Management Software
Managing an equipment rental business can be a daunting task, with a large inventory to track, customer inquiries to resolve, and scheduling logistics to handle. However, using the right equipment rental software can make a significant difference.
6 Reasons Leading Heavy Equipment Dealers Go Paperless
In today’s digital age, businesses across various industries are embracing technology to streamline operations and improve efficiency. Equipment dealerships are no exception. By implementing a paperless system, these dealers can revolutionize their processes, enhance productivity, and contribute to a sustainable future.