Customer Support

Customer Support

Texada Software is backed by professional support methodologies.

Customer Support Resources

Texada offers support for our suite of software applications through Support Community & Knowledge base, by email. or by phone.

Support Community

Click on the “Support Login” button on the right to access our support community. Once logged in you can review your previous cases or log a new case, view the knowledgebase and submit ideas for future development of our products.

Support Email Addresses

Texada North America – Support@texadasoftware.com
Texada Asia Pacific – AsiaSupport@texadasoftware.com

Support Phone Numbers

Texada North America – 1-800-361-1233 x 1
Texada Asia Pacific –  1-800-304-926

Initiate Support Session

In order to continually provide a high level of customer support it may be necessary for our support representative to view your desktop. When prompted by our team, please enter your name and the support key provided then click Continue.

We are building a new support community. Login to see our knowledgebase, see your support cases and let us know your ideas for improving SRM.


If you don’t have a login for the support community, contact our support department at support@texadasoftware.com to obtain your login information.

HEAD OFFICE - NORTH AMERICA

90 Woodlawn Rd W.
Guelph, ON N1H 1B2 Canada

+1-800-361-1233 Toll Free
+1-519-836-7073 Office
+1-519-836-1738 Fax

OFFICE - ASIA PACIFIC

10-29 Cinderella Dr Springwood,
QLD 4127 Australia

+1-800-304-926 Toll Free Australia
+0508-589-101 New Zealand
+61-7-3107-1614 International
+61-7-3208-3422 Fax

SALES -USA & CANADA

+1-800-361-1233 Toll Free
+1-519-836-7073 Local